Tab withdrawals are not only late, also tiring

They claim to be the best sportsbook in Australia and I only see an average sports betting site. Tab Customer service is terrible. I have contacted them to show me how to withdraw my winnings and they said I was not verified! I was verified a week ago. Anywayz, we verified my account again. All sending documents and photos. Then I withdrew my winnings and have been waiting for centuries to receive my money. I am exhausted !