Kazan’s platform is licensed to clients. These clients are brands who are interested in Kazan’s technology to easily collect and share authentic reviews at scale. Clients use Kazan’s platform to reflect their own brand guidelines and then customize almost all the copy on the platform to direct reviews and its experience to reflect their own promotional strategies. Once you’ve used Kazan’s technology, you will be asked to agree to a release. If you agree to the content, the brand will receive you review and will be able to use it in anyway which is was described. Those content rights are irrevocable. If you do not accept, the brand will not receive that content.
How we Collect, Use and Disclose your Personal Information
We collect, use and disclose Personal Information only as follows:
To provide the Services, Kazan may access Personal Information, account credentials, and any user-generated content in limited and controlled capacities. Kazan will only undertake such in accordance with Kazan’s internal procedures and safeguards governing such access. Any individuals associated with Kazan and who have been provided with such access have been selected in accordance with security policies and are bound by confidentiality obligations. Employees may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Kazan may also use third party vendors or service providers to help provide the Services, such as sending e-mail messages or hosting a particular feature of the Services. Kazan’s contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your Personal Information for purposes unrelated to the product or service they’re providing. Kazan requires these third parties to maintain the confidentiality of the information we provide to them.
Links to Third Party Sites
1 Collecting information on the Website
1.1 Master data
When you create a profile or write your first review on the Website, we will automatically generate a personal account for you on Kazan (“Account”) and collect the following personal data about you (the “Master Data”):
This information is mandatory, which means that it will not be possible to write a review on the Website without it. You can choose to add further personal data to your profile. The additional data you can add is your name, a profile description, photo, gender, city, and language. This additional information will be part of your public profile and will also be part of the Master Data.
1.2 Information in reviews and ratings
When you write a review about a company, we collect the information you put in your review. This includes:
Which company you review The type of buying or service experience your review concerns The headline and content of your review The location of your Service Experience Your rating of your Service Experience with the company Your rating of the Product The date of your review and, if you update your review, the date on which it is edited A reference number or order ID (if you or the company provides one) If we ask you to provide information or documentation verifying your Service Experience and you send us such documentation, we will collect and process the documentation for the purpose(s) stated in the request.
Please don’t share any sensitive personal documents or information with us, either concerning yourself or others.
1.4 IP adresses and browser settings.
When visiting the Website, the IP address and the browser settings of your computer are registered. The IP address is the numerical address of the computer used when visiting the Website. Browser settings are e.g. the type of browser you use, browser language, timezone etc. The IP address and browser settings are registered to enable Kazan to trace the used computer in case of misuse or unlawful actions in connection with the visit on or use of the Website. Further, the IP address is used to derive your approximate location (city level).
If you sign up for Kazan's newsletters, Kazan register the information supplied by you (e.g. your name, email address etc.). If you no longer wish to receive newsletters from Kazan, you can unsubscribe by logging on to your profile and edit your information.
1.6 Information from other services, including Social Network(s)
As part of our services, we provide you with the possibility of connecting your profile on the Website with your profile on social networks such as Facebook, Google+, LinkedIn and Twitter ("Social Network(s)"). Some information about you will automatically be collected from Social Networks when connecting your Kazan profile with your profile on Social Networks. The information collected from Social Networks depends on what information you have made available on the network and your privacy settings for sharing such information on the network. Depending on the settings, we may e.g. collect the following information about you:
When you request to have your Kazan profile connected to a profile on a Social Network, you will be informed on which information we will collect from the network in question before your request is executed. The purpose of collecting information from Social Networks is to connect members of your network, which are both users of Kazan and of one or more of the Social Networks, and thereby both increase the confidence in the reviews made by the members of the network as well as create a better user experience on the Website.
Kazan does not collect other personal identifiable information from visitors of the Website, unless the visitor provides the information to us.
2 Disclosure of personal data
2.1 Disclosure of data on the Website
Please note that your consent to these guidelines implies that your profile on the Website may not be anonymous.
When you create a profile on the Website, your username will be available for other users of the Website.
Other information provided by you on the Website, including photos and reviews, are automatically made available for other users of the Website. In some instances, the companies you review will also receive information about your review.
When you make a contribution to the Website your approximate city location (based on your computer's IP address, see section 1.4, or based on location data provided by your mobile phone or other device) is made available to other users of the Website.
If you connect to a Social Network, information such as your profile photo, your name, year of birth and approximate location will be collected from your profile on the Social Network and used to identify you on the Website. Consequently, all users of the Website will, subject to information available from the Social Network, be able to identify the reviews created by you. If your contacts or your contact's contacts (jointly referred to as “Connections") on the Social Network also have connected with Kazan, we may display on the Website how you are connected to these Connections through the Social Network.
2.2 Disclosure on services to which you connect your profile
If you choose to connect your Kazan profile with profiles on a Social Network information and reviews, cf. 1.2 provided by you on the Website or data compiled by us about your use of the services on the Website (e.g. number of reviews) will be shared with and displayed in connection with your profile on the Social Network.
2.3 Disclosure to other services
A main purpose of Kazan is to increase the exposure and the availability of the reviews made on the Website. Hence, we permit other services to show the reviews created on the Website thus increasing other consumers' knowledge of your reviews.
The categories of third parties to which the information is disclosed are:
Search engines, including e.g. Google and Bing,
Operators of consumer portals and business portals, including price comparison websites, shopping guides etc.
Companies or services that have been reviewed on the Website or which have a relationship with Kazan
Operators of other similar websites or services where, in Kazan's assessment, It will be relevant for the consumer to search for reviews
Your review is disclosed as you make it available on the Website, which entails a disclosure of the following information
Your reviews, cf. section 1.2.
Your username and, if available, profile photo as well as user demographics such as age and gender.
Your approximate city location
Y2.4 Other disclosure
Kazan may be required to disclose information by a court order from a competent court of law or public authority in accordance with the existing legislation.
3 Data controller
3.1 The information for which Kazan is the data controller
Kazan shall be data controller of the master data you enter in connection with your creation of a profile or registration for newsletters, i.e. your name, your password and your email address, as well as registration of your IP address. Furthermore, Kazan shall be the data controller of the information which is disclosed to other services, cf. section 2.3. Belize data protection laws govern collection of data by Kazan in the Central America.
3.2 The information for which you are the data controller
You shall be data controller of the content you choose to disclose on the Website and for the data disclosed on your profile on Social Networks, which is the consequence of the connection of your profile on the Website with your profile on the Social Network.
3.3 Links to websites
The Website contains links to other websites. Note that by clicking such links you will be transferred to other websites for which Kazan is not the data controller. We thus recommend that you always read the personal data policy of these websites, as their procedure for collecting and processing personal data may be different from ours.
4 Data processor
Kazan uses an external company for maintaining the technical operation of the Website. This company is the data processor with regards to the personal data for which Kazan is the data controller.
By accepting this personal data policy, you accept that Kazan also allows the data for which you are the data controller be processed by the same data processor.
The data processor has made necessary technical and organizational safety measures against the information being accidentally or illegally destroyed, lost or deteriorated, and against the information coming to the knowledge of unauthorized persons, is misused or in other ways is processed in violation with the act on processing of personal data. On your request - and against remuneration of the data processor's current hourly rates at any time for such work - the data processor shall supply you with sufficient information to demonstrate that the above-mentioned technical and organizational safety measures have been made.
Some of these data processors and third party services are located outside of the European Union, such as in the US. Kazan may now or in the future process and/or store personal data in the U.S. If you access or use the Website from a location outside of the U.S., you consent to the transfer, storage and processing of your personal data in the U.S.
5 Security measures
Kazan will use commercially reasonable efforts to see that the recorded data, including the personal information, under its control is handled using appropriate security measures. Kazan regularly audits its system for possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, Kazan cannot ensure or warrant the security of information you transmit to Kazan. Emails sent via the Website are not encrypted, and Kazan therefore advises you not to communicate any confidential information through these means.
6.1 What is a cookie and similar technologies?
Cookies are small information units which the Website places on your computer's hard disk, on your tablet or on your smartphone. Cookies contain information that the Website uses to make the communication between you and your web browser more efficient. The cookie does not identify you as an individual user but identifies your computer. There are two types of cookies - session cookies and persistent cookies. Session cookies are temporary bits of information which are deleted when you exit your web browser. Persistent cookies are more permanent bits of information that are stored and remain on your computer until they are deleted. Persistent cookies delete themselves after a certain period of time but are renewed each time you visit the website.
The Website uses session cookies and persistent cookies.
We use similar technologies for storing and accessing information in the browser or device which utilizes local units and local storage, such as HTML 5cookies, Flash and other methods. These technologies can operate across all your browsers. In some cases, the use of these technologies cannot be controlled by the browser, but requires special tools. We use these technologies to store information to ensure the quality of reviews and to spot irregularities in the use of the Website.
6.2 What type of cookies do we use and for what purposes?
Measuring Website traffic i.e. number of visits on the Website, which domains the visitors come from, which pages the visitors visit on the Website and in which overall geographical area the visitors are located.
Improvement of the functionalities of the Website:
Optimizing your experience with the Website, which includes remembering your user ID and password when you return to the Website so you do not have to log in again.
Connect with Social Media:
We give you the possibility of connecting with Social Media, such as Facebook.
Ensuring the quality of reviews and to prevent misuse or irregularities in connection with writing reviews and using the Website.
Displaying specific advertisements on the Website which we believe you will find interesting.
6.3 Third party cookies
Google Analytics: for statistical purposes. You can decline cookies from Google Analytics by clicking on this link: http://tools.google.com/dlpage/gaoptout
Facebook: Set by Facebook only if you interact with the Facebook plugin or is already logged into Facebook from other source for the purpose of connecting and integrating with them.
Twitter: Set by Twitter only if you interact with the Twitter plugin or is already logged into Twitter from other source for the purpose of connecting and integrating with them.
Google ads: for the purpose of displaying relevant advertisements.
I Intercom: analytics services to help understand your usage of our services and communicate with users through behavior-driven email and in-app messages. You can decline cookies from Intercom by reading more on http://docs.intercom.io/pricing-and-terms/updating-your-privacy-policy
6.4 Deletion of cookies
If you want to delete the cookies already on your equipment, you can, if you use a PC or a more recent browser, press CTRL + SHIFT + DELETE simultaneously. If the shortcuts do not work on your browser, please visit the support page for the browser in question. Please note that our Website will not work to its full extent if you delete the cookies.
7 Access, correction and deletion
Upon written request to Kazan via the contact information stated in section 9, Kazan shall inform you of the purpose of the processing; who receives the information and from where the information originates.
Requests regarding the above shall only be processed if more than 6 months have lapsed since your previous request, unless you can substantiate a special interest in obtaining the information earlier.
7.2 Correction and deletion
If you discover that the information which Kazan as the data controller processon you is incorrect or misleading, Kazan shall make the correction hereof on your request. We recommend that you - if possible - make the correction of such errors yourself.
You may at any time correct or delete any content and information on the Website for which you are the data controller, cf. section 3.2. If your personal data change, or if you no longer wish to appear on the Website, you may update or delete the information by logging on to your user profile.
When your profile is deleted, all the data associated with your user profile is deleted, including your master data and reviews on the Website. If you delete a review on the Website, the review is permanently deleted.
Kazan reserves the right to block the access to your profile and/or delete your profile, if the profile or the content of your profile on the Website in our assessment is discriminating, racist, sexually oriented, unethical, threatening, offensive, harassing or in other ways violates the legislation, third party rights or the purpose of the Website. If we block the use of your profile, you shall be informed hereon, as well as on the reason for blocking the access, by email to the address you have stated in your profile.
Updated June 2020