Hello Eveyone, My name is Deepak Patkar staying in Singapore. I had booked my ticket from Singapore to Dubai in the month of March. But due to COVID-19 situation Emirates Cancelled all morning flights and scheduled at night. So having said that I emailed/called Travelgenio and they charged me 30 euros to change the flight timings. Was it my fault ? Absolutely no. I fought that why I have to pay, Emirates has cancelled and rescheduled but they never listen and I had no choice but to pay 30 euros. However, again all flights got cancelled. Now after months today I received email from Travelgenio saying if you want cancellations for your Dubai ticket then I have to pay 30 Euros or if you want to extend your ticket date then too you have to pay 30 Euros. Common guys are you crazy????? Are you taking the advance of this situation and making extra money from the customers. I would write a review about this Travelgenio everywhere and I will also share in every channel of communication. Let the people know about this scam agency Travelgenio. Please I would request you all not to book any tickets from this agent in near future. SCAM SCAM SCAM
The problem has been resolved through Kazan and the review is removed.