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1 week ago

MoonPay stealing funds under the guise of Transaction Pending?

My purchase of XLM within Lobstr via MoonPay is still pending and stuck at the Processing stage from 5 May 8.42pm. Have emailed MoonpPay 4 times. No communication whatsoever. They have taken my £200+£7.99 fee from my bank. Also asked Lobstr for assistance from within portal. Not a reply from any one. So, the plan is to compile a list of user who have order via MoonPay and never got their XLM, etc and go to them as a group. Customer service is total crap and now into stealing from customers in guise of pending transactions and hoping customers will let their hard-earned monies go. Such a scam...I am not done with MoonPay...you are heading for a PR scandal. Order ID: ba8337ca-01ec-41b7-971f-932e132f82d7
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