Coindirect exchange rates are fair but not the cheapest. Instant transfers and transfer fees are also not high
The problem has been resolved through Kazan and the review is removed.
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TOTAL SCAM - stole $4,000 from me. I passed all ID verification (passport, photo of me, photo of me with my passport, photo of me with my passport with a piece of paper with the information they wanted written on it). I paid $4,000 to buy Bitcoin. When I went to withdraw Bitcoin they said they wanted to call me. Why? I've passed all your ID checks. They said they tried to call but the number of was disconnected. Weird. So I provided them with an alternative number to call me on. To do that I had to upload a photo of me, holding my passport, holding a piece of paper, requesting the phone number change. Really?? Fine, so I did that. They then said they tried to call me but the number was disconnected. What utter lies. Around in circles we went, at one point them telling me I needed to send in a photo of me holding my passport.... and so on endless "customer service" loop I went. They even asked me to call them but when I asked for a phone number they refused to provide one.
To be honest and fair, I am incredibly disappointed with Coinhako. I have read miscellaneous positive Coinhako customer reviews applauding their service. But all I see is just a regular and boring crypto exchange company with high withdrawal fees, poor customer support and long verification durations. There are much better options than Coinhako crypto exchange. I will never believe reviews again before deciding to sign up on a crypto service
Just registered 5 days ago. I am here to buy and sell BTC. I have heared wonderful things for Coinsquare. Specially for its reasonable fees in bitcoin trading exchange. As far as I have seen they look reliable and legit. However I can not say something real until I withdraw. I have enough experience about cryptocurrency services and their problems. I will add my new reviews after a while to help you to form an idea.
I have been trading here for a year and two months now. I am mostly in BTC and Tether. I have never experienced any issue or delayment. But I believe trading fees, especially Tether, is a bit high according to the other exchanges in the industry. I am aware Tether is generally problematic for its high transaction fees but it is really annoying to be charged 34 US dollars for 2300 Tether. I hope they will lower it and add many more altcoins and tokens to their portfolio.
No matter how much I have tried to contact Luno Customer Service, I could not manage to contact them. One of the worst customer service I have ever seen and trust me I have traded with many. They promise for a spotless customer support but they do not answer users' mails even. What on earth a crypto exchange is reliable if you can not reach them even. I am very disappointed by their approach.