Worst Experience of My Life with this bad company

It was my first and last time with BudgetNode. I wonder how they are running their business. Be aware of this third class web hosting company. They charge for the whole year with no necessary support. They don’t know how to treat the customers, in fact, they don’t bother to reply to support tickets either. Their servers and software are not up to date and most importantly there is in defense against DDoS attacks which does not work. They claim to have massive storage capacity but actually there is no proper SSD. I have never experienced such this service in my life. I lost my traffic and sales due to BudgetNode. I don't know who is going to pay for my loss.